MatchMoney FAQ's

Anyone that meets the basic eligibility requirements can apply for a personal loan. will welcome anyone who meets the eligibility requirements with open arms by offering the best lender finding service possible. The eligibility requirements are simple. You should read them thoroughly and make sure that you fulfill the requirements before applying.
Below is a list of our eligibility requirements:

• You need to be 18 years old or over;
• You have been paid a regular income into a personal bank account for at least the past 90 days;
• You have to be an Aussie citizen, or have permanent residency;
You have a direct contact phone number and email address.

You can apply for a quick loan by filling in and submitting your application online via our mobile-friendly website. The application process is simple, and you can contact us if you need assistance in filling in the form.

Yes, you can! Most credit providers will only focus on whether or not you can afford your repayments. If you receive Centrelink payments and can afford your loan repayments, we shouldn’t have too much trouble finding you a lender.

Absolutely! We pride ourselves on giving everyone a fair go! We’ve been able to lenders that offer cash loans for bad credit in the past so you never know unless you try!

As the lender finder, we do not conduct credit checks. However, your lender may do one. But don’t fret as this is not the only thing lenders look at. Our lenders believe they get a much more accurate representation of your ability to repay your loan by looking at your current income and spending habits rather than your past mistakes. Just keep in mind that the outcome of all applications is subject to the final assessment carried out by your lender.

Our application is done 100% online and takes just a few short minutes to complete. Just use our loans calculator at the top of the page to enter the cash loans amount you’re wanting to borrow and then select your repayment period. Click APPLY NOW and you’ll be taken to the application. As it’s all done online, you won’t need to worry about rummaging through pages of documents to send through to us!

The reason we ask for your internet banking credentials is so that we can verify your income and spending habits. We believe that this is the best way to get an accurate representation of your current financial situation and relationship with money. Once you enter your details, our system will then obtain read-only copies of your bank statements for us to assess. It’s the exact same as you manually submitting them yourself except it’s done in a fraction of the time.

Yes, you can! Current or non discharged bankruptcies may not stop you from getting a loan. You might still be eligible for a medium secured personal loan ranging from $2,001 to $5,000. The best thing to do is just apply and let us have a look at your current situation.

Depending on your financial situation and the loan you have applied for, you may be able to get another loan before yours is fully paid up. Apply right here, or get in touch with your current loan provider to find out more about what you qualify for.

All that we ask of you is that you remember that we found you the loan you needed, so the very least you can do is make sure that you have enough money in your account so your repayments can be processed. You’ll want to make sure that you set these dates up in line with your pay, so to ensure there are sufficient funds in your account when they take the repayment. If you need to check these dates, take a quick look through your loan contract. If you’re worried about missing a payment or not having enough cash in your bank account on the date that your direct debits are set to go off, make sure you get in touch with your lender as quickly as possible.

If you are unhappy with our lender finding service, we welcome all constructive criticism that may head our way. Head to our Contact Us page to contact us via email. We will endeavour to respond to your complaint promptly and attempt to reach a solution that is agreeable for both parties. If you are still not satisfied with the outcome, you may contact the Australian Financial Complaints Authority (AFCA) for an independent review. You can contact AFCA on 1800 931 678 or visit www.afca.org.au for more information.

Unexpected or sudden changes to your financial situation could lead to you no longer being able to meet your financial obligations – this is known as Financial Hardship. If you’re unable to meet your financial obligations, let your lender know as soon as possible and head over to www.moneysmart.gov.au for more information. Before you’re granted financial hardship, you may need to provide evidence (like separation certificates, Centrelink papers or proof of bills) to support your claim.